TAV Airports Holding is a success story written with know-how, experience and creativity in airport operations, one of the most challenging industries in the world.

TAV's history dates back to 1997 with the official call for tenders for the Istanbul Ataturk Airport International Terminal Building. TAV Airports Holding was established as a joint venture between the Tepe and Akfen Groups, the winning bidders for the contract. Istanbul Ataturk Airport is among the very first examples of the "Build-Operate-Transfer" model in airport operations projects in the world. This project, reflecting the contemporary image of Turkey, was also the first concrete step in TAV's success story.
 
Growing to become a great success in a relatively short period of time, TAV has achieved the status of a global brand name, not only in airport construction projects, but in airport operations - a brand new field, no less – with its considerable know how, high quality human resources and advanced technology.
 
TAV, as a part of a planned process, reorganized its corporate structure in 2006, gathering all of its "operations" activities under TAV Airports Holding (TAV Airports) and the "construction" activities under TAV Construction. Following this reorganization, TAV Airports Holding was presented for initial public offering in February 2007. The company continues to build on its success every year and strive to represent Turkey in the best manner possible in the international arena.

TAV AIRPORTS HOLDING

According to DHMI (State Airports Authority) 2009 passenger statistics, TAV Airports is the leading airport operator in Turkey with a 48 per cent market share. TAV Airports Holding currently operates Istanbul Ataturk Airport, the Ankara Esenboga International and Domestic Terminal, Izmir Adnan Menderes Airport International Terminal and Antalya Gazipasa Airport in Turkey, as well as Tbilisi and Batumi International Airports in Georgia and the Monastir Habib Bourguiba and Enfidha-Hammamet Airport in Tunisia, abroad. Additionally, TAV holds the option to operate the Alexander the Great International Airport in Skopje, the capital of Macedonia, in addition to the St. Paul the Apostle International Airport in Ohrid. TAV Airports also actively participates in other areas of airport operations, such as ground and management services, duty free retail stores, food and beverage services, IT and security. The Company, together with its subsidiaries, provides services to approximately 420,000 flights and 48 million passengers a year.

Non-aviation related revenues constitute 55% of TAV Airports’ consolidated revenues. The largest portion of this is received from ATU, of which TAV Airports is 50% partner, which operates the duty-free shops. TAV Airports Holding had a turnover of 785 million Euros (consolidated revenues) as announced in its 2010 financial statement prepared for UFRS. Company stocks are traded on the Istanbul Stock Exchange under “TAVHL” since 23 February 2007.

TAV İstanbul

Istanbul, Turkey’s gate to the world, is a test in terms of airport operations, with a population of over 15 million and millions of guests welcomed every year. The Atatürk Airport International Terminal, which was built under the Build Operate Transfer model, was constructed in the record time of 22 months. The terminal, which was opened for services in January 2000, was expanded with an additional facility built in 2004. TAV Airports Holding was awarded the operation of the Domestic Terminal in July 2005. With works undertaken in 2006, the 25-year old Domestic Terminal was modernized with new technological systems as well as a renovated façade. The İstanbul Atatürk Airport is not only the largest airport in Turkey, but also looked upon with respect throughout Europe due to its architecture, passenger flow speed and the services it offers. Istanbul Atatürk is utilized by 1,000 airplanes and approximately 100,000 passengers every day.

TAV Esenboğa

Having transformed Ataturk Airport into what can best be described as an exemplary success story; TAV Airports Holding carried its experience in airport operations over to Ankara Esenboga Airport in 2006. With its original design concept and a unique design perspective allowing passengers easy access, the airport has been a breath of fresh air in terms of transportation to the capital. Equipped with state of the art technology, services at every step throughout the airport - from the moment passengers enter the parking garage until they board their planes - are provided by friendly staff according to the highest standards. An approach dedicated to uninterrupted service is in place, so every flight is comfortable, fun and ends happily, all day, every day.

TAV İzmir

Izmir Adnan Menderes International Airport is an important link in the select and highly qualified design chain of TAV Airports. Throughout the ages, Izmir was one of the most important centers of entertainment and culture, and the International Terminal, which brought fresh life to Izmir’s tourism and trade, raised the region’s relationship with the world to a higher level. The Adnan Menderes Airport International Terminal, which was completed 8 months ahead of schedule by TAV Airports under the Build Operate Transfer model, was opened for service on September 13, 2006. The new terminal built by TAV Airports covers an area of 118,000 square meters.

TAV Gazipaşa

In keeping with its goal of constant development, TAV Airports Holding was awarded the Antalya Gazipaşa Airport operation tender held in August 2007. With the contract signed on January 4, 2008, it was leased to TAV Airports for 25 years, until May 2034. The Antalya Gazipasa Airport, for which construction was completed in 1999, has a yearly passenger capacity of 500,000 and covers an area of 2,144 square meters. The aim of TAV Airports Holding in operating the Antalya Gazipasa Airport is to utilize its experience and knowledge in airport operations to create and develop boutique airports in Turkey and its target region, thereby creating new international flight destinations. In addition, TAV’s goal is to make the airport an international center serving Alanya and its surrounding region by extending the runway at Gazipasa Airport.

TAV GEORGIA

Tiflis Airport

TAV Airports took an important step in developing its vision of becoming an international actor in airport operations with the Tbilisi Airport. Beginning on October 31, 2005, with a 66% capital purchase, Tblisi International Airport became TAV Airports Holding’s first project abroad and it holds the operation rights until February 2027. Tbilisi International Airport, operated by TAV Urban Georgia LLC in Georgia’s capital city, is expected to become an important bridge between Europe and Asia in the near future. The new passenger terminal, also constructed by TAV Urban Georgia LLC, was opened for service on February 7, 2007, and it helped the airport meet the responsibilities of its strategic importance. TAV Airports offers all terminal and non-terminal operations, such as ground handling services, customs and non-customs stores, food and beverage services, with an integrated approach at the Tbilisi International Airport.

Batum Airport

TAV Airports began operating the Tbilisi International Airport in 2005, and investments in the region are continuing. On May 26, 2007, the company started operating the Batumi International Airport, the first airport to be jointly used by Turkey and Georgia. This cooperation played an important role in both the development of the region and enhancement of the positive relations between the two countries. Batumi International Airport offers services with state of the art technology and functional design. The airport structure can be expanded in the future based on increased passenger potential.

TAV TUNUSIE

Monastir Airport

TAV Airports Holding added yet another of its international airport projects with the Monastir Habib Bourguiba International Airport in Tunisia, the tourism center of Northern Africa. The airport began operations on January 1, 2008. The Monastir Airport will be operated by TAV Airports until 2047. Aside from air traffic control, all airport activities are conducted by TAV Airports. Monastir and Enfidha Airports in Tunisia, a country considered one of the most attractive tourism destinations in North Africa due to its location, accessible via a 2-hour flight from many major capitals in Europe, served 3.9 million passengers in 2010.

Enfidha-Hammamet Airport

The Enfidha-Hammamet Airport was put into operation by TAV Tunisie in December 2009. TAV Airports Holding has a 67% share of TAV Tunisie and is entitled to operate the airport until May 2047. The construction of the Enfidha-Hammamet Airport started on 24 July 2007 and approximately 500 million Euros were invested. The passenger capacity of Enfidha Airport is around 7 million per year and it will be increased gradually to 22 million with investments that will be made during the operation period. TAV Airports aims to make Enfidha Hammamet, the second airport operated by TAV Airports in Tunisia, the most important hub in Africa. Close to half a billion Euros of investment is planned for the Enfidha-Hammamet Airport. The airport features a new terminal building with an outdoor parking lot, taxiway, apron and taxi routes as well as the construction of new services. At the Enfidha-Hammamet Airport, TAV Airports Holding group companies (ATÜ, BTA, HAVAŞ, TAV Operations Services) plan to offer services.
 

TAV MACEDONIA

Skopje Airport

TAV Airports Holding, in what is a significant step toward establishing itself in Europe,– one of TAV Airports’ target regions – has undertaken operations of the Skopje Airport in Macedonia. Operating the airport of the capital of Macedonia, expected to join the European Union in the near future, has been a significant step. The entryway to Macedonia, with its strategic location and 500 years of historical ties with Turkey, was used by 725,000 passengers in 2010. Skopje Airport has been re-constructed to increase capacity by TAV Airports and began operations on September 8th, 2011. With a capacity of 4 million passengers per year, Skopje Airport will be operated by TAV Airports for 20 years.

Ohrid Airport

Among the tourism destinations of Macedonia, Ohrid has all the characteristics of a Mediterranean city. Renowned for its historical and natural beauty, which features the lake that it is named after, Ohrid is also the tourism center of the country. TAV Airports will operate the St Paul the Apostle International Airport in Ohrid, a city that was included in the UNESCO list of heritage sites due to its priceless riches. TAV Airports also aims to increase the number of airlines and passengers using the St Paul the Apostle International Airport. Modernization works on the technical infrastructure at the airport were completed in April 2011.

SERVICE COMPANIES

HAVAŞ

HAVAŞ is an established ground handling services company in Turkey, operating under TAV Airports. Havaş services include passenger and luggage handling, loading vehicle inspection, aircraft cleaning, load controls and communications, cargo, flight operations, transport, representation and surveillance. Providing service at 22 airports in total, Havas has a large customer portfolio consisting of 200 airlines operating scheduled and charter flights. HAVAS has also operated the Hopa Passenger Terminal since December 2007, which is operated by TAV Airports and provides travel convenience for people living in the Eastern Black Sea region. Havas also provides passenger transportation with comfortable coaches between airports and town centers at Istanbul Atatürk, Sabiha Gokcen, Ankara, Izmir, Antalya, Bodrum, Dalaman, Corlu, Gaziantep, Hatay, Hopa, Izmit, Konya, Malatya, Trabzon, Samsun and Sanlıurfa Airports, as well as car park services at Bodrum Airport.

NHS (North Hub Services)

As a result of negotiations begun in 2009, Havaş became a partner of Baltic Aviation Systems (BAS) by purchasing 50 percent shares of North Hub Services (NHS). Based in Riga, Latvia, NHS began providing passenger services for Air Baltic flights in January 2010. With a vision to become the largest ground services provider in Northern Europe, NHS offers representation, management, passenger and apron services. North Hub Services has been offering ground handling services in Latvia, Finland, and Sweden.

TGS (Turkish Ground Services)

Turkish Ground Services was founded to provide handling ground services for Turkish Airlines under the umbrella of another organized company. 50% of the company is owned by HAVAS..

BTA Catering

Food and beverage operations at Atatürk Airport, Ankara Esenboga Airport, Adnan Menderes Airport International Terminal, Tbilisi and Batumi Terminals in Georgia, Enfidha Airport in Tunisia and Skopje Airport in Macedonia are managed by BTA, a subsidiary of TAV Airports Holding. Established in a partnership with Bilintur in 1999 and beginning operations in January 2000, BTA provides service to an average of 37,000 thousand passengers daily, offering a wide variety of menu choices from world cuisine. BTA provides 24/7 service at 146 cafes, bars, restaurants and kiosks spread over a total area of 33,000 square meters.  BTA has also been operating Istanbul International Airport Hotel since May 22nd, 2004, which is located at the Atatürk Airport International Terminal. Moreover BTA has taken over the food & beverage areas at 33 locations at seaports, on car ferries and ferries operated by IDO used more than 50 million passengers a year. The areas operated by BTA at IDO are planned to increase to 82 in the first half of 2012.

Cakes&Bakes

Producing bakery products for international café and fast food chains across Turkey, Cakes & Bakes was established in 2006 with facilities built over a 2,500 square meter area. The distribution network of Cakes & Bakes, which currently operates at facilities spread over a 4,500 square meter area, has already reached many regions of Turkey including Istanbul, Ankara, Izmir, Mersin, Denizli, Eskisehir, Trabzon, Malatya, Usak, Adana, Afyon, Aksaray, Artvin, Batman, Sanlıurfa, Kayseri, Zonguldak and Tekirdag, as well as the Middle East, Cyprus and Tbilisi, Georgia. In 2010, Cakes & Bakes produced approximately 18 million bakery products in 450 varieties.

ATÜ

A joint venture between TAV Airports and Unifree, ATÜ offers 50,000 products of world-famous brands at attractive prices. ATU carries out duty free operations at 52 stores in total, located at Istanbul Atatürk Airport, Ankara Esenboga Airport, Adnan Menderes Airport International Terminal as well as at Tbilisi and Batumi Airports in Georgia, Enfidha Airport in Tunisia and Skopje Airport in Macedonia.

TAV OPERATIONS SERVICES

For TAV Airports, airports are not only a transit point, but places where all aviation and non-aviation related services are offered to passengers with a modern, service-oriented approach. TAV Operations Services specializes in several services, including commercial area allocation, business development through commercial activities, marketing of advertisement and promotional sections, "primeclass" CIP services, CIP Lounge Operations, HAVAS Tourism Agency and the GATE Magazine, as well as development and management of non-aviation sources for further revenue. In addition, the "TAV Passport" membership program, which offers extra speed, comfort and privileges to passengers, was also established by TAV Operations Services.

TAV IT

TAV IT offers turnkey solutions to airport operators and other business partners through effective use of information technologies. Offering services with a team specialized in aviation sector technological solutions; TAV IT provides unique management strategies for sophisticated airport operations and develops new products through the utilization of its extensive know-how. The products developed by the company include software products such as AODB, IX, FIDS, RMS, VIP/CIP RESERVATION SUITE ERP and IATA Message Parser. TAV IT also provides services in areas such as Data Collection, UNIX and Database Consultancy, System and Infrastructure, Consultancy on Information Technology and Aviation Systems, as well as on Corporate Resource Planning. Solutions developed by TAV IT are utilized at Istanbul Atatürk Airport, the Ankara Esenboga Airport International and Domestic Terminal, Izmir Adnan Menderes Airport International Terminal, Batman and Antalya Gazipasa Airports, Skopje Airport in Macedonia, Tbilisi Airport in Georgia and Monastır and Enfidha Airports in Tunisia.

TAV PRIVATE SECURITY

TAV Private Security provides passenger and luggage scanning and patrolling services at control points including passenger terminals and car parks operated by TAV Airports in Turkey under the supervision of Airport Security Units. Specializing in civil aviation security, TAV Private Security also offer services including cargo security, facilities security, secure transfer of registered weapons, transfer of money and valuables, loss and theft prevention, aircraft private security, private security and aviation security training.

TAV LATVIA

The duty-free stores renovated by TAV Airports - which has undertaken duty-free, food & beverage and ground handling operations at Riga Airport - were opened in May 2011. The cooperation agreement between TAV Airports Holding and SJSC Riga Airport for the lease of commercial areas and duty-free operations was signed on September 30, 2010. Renovation works in the duty-free areas began in January 2011. The area hosting the stores, which bring global brands and passengers together, covers 4,650 square meters. TAV Latvia has become the most important customer of Riga Airport. ATÜ, an affiliate company of TAV Airports is operating the duty-free stores at the airport.

www.tavhavalimanlari.com.tr